Rooms Admin Agent (all genders)

Hyatt Regency Vienna

• Vienna

• Full-time

• Starting immediately

• From €2,263 gross/month (14 payments per year)

You are the voice of our hotel. For many guests, you are their first point of contact – even before they arrive. With your friendly manner, professionalism and organizational skills, you ensure that every request is handled competently and that all information reaches the right people. Thanks to your strong communication skills, our telephone operations, guest services and internal coordination run smoothly. You connect people, coordinate requests and create moments that our guests will remember.

Compensation according to the collective agreement for workers in the hotel and hospitality industry from €2,263 gross/month (14 payments per year), depending on experience and qualifications.

Your 10 MHP Hotel AG Benefits:

1. A life planner? Of course – your work schedule is set two weeks in advance.

2. Mindfulness matters to you? It matters to us, too. We treat each other with respect. #youmatter.

3. A fashion enthusiast? We get it. Our uniforms are stylish.

4. A people person? So are we – with our commitment to numerous social projects.

5. Fairness matters to you? It matters to us, too. Good work deserves good pay.

6. A world traveler? Enjoy stays at more than 1,500 Hyatt hotels at attractive rates.

7. A great networker? Refer employees and receive a bonus.

8. A career climber? You're in the right place – take your career to the next level with us.

9. A foodie? Enjoy complimentary meals all day in our employee restaurant.

And the 10th benefit is YOU!

This is YOU:

• You have completed an apprenticeship as a Hotel and Hospitality Assistant or a comparable qualification in tourism.

• You handle incoming phone calls professionally, process them independently and forward calls to the appropriate contact person when necessary.

• You handle guest inquiries by phone and email in a friendly, competent and service-oriented manner.

• You reliably process emails, messages and other correspondence and ensure they are forwarded correctly.

• You support internal communication between Front Office, Housekeeping, Engineering, F&B and other departments.

• You know our hotel and its services inside and out and are confident using Opera.

• You process emails reliably and ensure they are forwarded to the appropriate recipients.

• You hold a valid Category B driver's license.

• You maintain databases, guest information and relevant systems accurately and in a structured manner.

Your Moment:

Interested in joining us? We look forward to receiving your application!

You can apply via WhatsApp or directly using the "Online Application" button.

Would you rather meet the right people straight away and have a personal conversation about your career opportunities?

Where? At "Dein Augenblick", our open job talks in the lobby of the Hyatt Regency Vienna, every 1st and 3rd Thursday from 4:30 pm to 5:30 pm!

Stop by and make your moment count!

About us:

Become part of something special! At Hyatt Regency Vienna, we stand for modern art and design, offer a unique hospitality experience and invite our guests and colleagues to discover the fascinating history of Vienna. Our luxury lifestyle hotel, part of the Hyatt Group, features 303 individually designed rooms, Eugen21 Restaurant, Cyclist Café & Bistro, Aurora Rooftop Bar and an impressive 2,200 m² event space – offering a wide range of departments just waiting to be discovered by you.

At MHP Hotel AG, you can expect a place where every individual matters.

You Matter.

Discover diverse opportunities and possibilities that perfectly complement your career and lifestyle.